Shahoodh, GailanAl-Salman, OmarMustafina, Jamila2024-09-292024-09-292020978-1-6654-2238-32161-1343https://doi.org/10.1109/DeSE51703.2020.9450235https://hdl.handle.net/20.500.14619/611513th International Conference on Developments in eSystems Engineering (DeSE) -- DEC 13-17, 2020 -- ELECTR NETWORKSuccessful transformation of government public transactions to digital services depends on having a precisely thought national strategy which is informed by a context-aware information and communication technologies (ICTs). This study examines the level ICTs awareness of public sector employees and the extent to which they can support the digital transformation of government public transactions. An online questionnaire was adopted to gather data from employees of Iraq public sector employees. According to the results, employee participants were believed they have proper ICTs skills to support the digital shift of government services. The findings also indicate that employee participants were enthusiasts to the digital services, whereas they are less satisfied with the government national policy as well as the allocated financial resources to implement digital government principles.eninfo:eu-repo/semantics/closedAccessDigital GovernmentICTsContext-Awarepublic sector employeeConference Object10.1109/DeSE51703.2020.94502352-s2.0-85112539131286N/A283WOS:000687851400040N/A