Application of a Seat-based Booking Control Mechanism in Rail Transport with Customer Diversion

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dc.contributor.authorBulum, Ahmet Z.
dc.contributor.authorDugenci, Muharrem
dc.contributor.authorIpek, Mumtaz
dc.date.accessioned2024-09-29T16:12:24Z
dc.date.available2024-09-29T16:12:24Z
dc.date.issued2022
dc.departmentKarabük Üniversitesien_US
dc.description.abstractThe ticket booking control mechanism is a part of the Revenue Management (RM), commonly used in the airline industry. This study aims to optimize seat allocation in the railway industry and compare the performance of three booking control techniques by considering customer behavior. The preferences of customers who cannot find their desired ticket are considered as a customer diversion matrix, which also includes waiting and no-purchase probability. Alpha Ticket Booking System (TBS) with buckets, which assigns seats to buckets, was adapted and implemented on the Turkish railway for the first time. A genetic algorithm that is specifically written to apply the TBS, including customer diversion, is used in simulations to obtain approximate solutions. It is seen that TBS gave successful results with a revenue increase of around 5.8%. We can also suggest, considering customer behavior, that the revenue can be raised by sales in periods.en_US
dc.identifier.endpage9135en_US
dc.identifier.issn2241-4487
dc.identifier.issn1792-8036
dc.identifier.issue5en_US
dc.identifier.startpage9126en_US
dc.identifier.urihttps://hdl.handle.net/20.500.14619/8728
dc.identifier.volume12en_US
dc.identifier.wosWOS:000890459100009en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.language.isoenen_US
dc.publisherEos Assocen_US
dc.relation.ispartofEngineering Technology & Applied Science Researchen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectrevenue managementen_US
dc.subjectrailway transportationen_US
dc.subjectcustomer behavioren_US
dc.subjectgenetic algorithmen_US
dc.subjectseat inventory controlen_US
dc.titleApplication of a Seat-based Booking Control Mechanism in Rail Transport with Customer Diversionen_US
dc.typeArticleen_US

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